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The Health Span Project is here to help. Reach us anytime using the channels below.
Support Hours
Monday – Friday · 9:00 AM – 6:00 PM (CST)
Messages received outside these hours are answered the next business day.
In-App Coaching
Registered members can reach their assigned mentor through the Coaching tab inside the app.
Organization
The Health Span Project
Operated by DarkSide Nutrition.
Open the app, tap the login screen, and select "Forgot Password." Enter the email address associated with your account and follow the reset link we send you.
You can cancel your recurring subscription at any time from the billing provider you used at checkout (Stripe or your app store). Access is retained until the end of the current billing period. No further charges will be made.
Access is usually granted within a few minutes of payment. If you still see a locked screen after 10 minutes, force-close and reopen the app. If the issue persists, email us with the email address you used at checkout and we'll resolve it promptly.
No. The Health Span Project is a lifestyle coaching and tracking tool. Our mentors are coaches, not licensed medical professionals. Always consult your physician before starting any training, fasting, or nutrition protocol, and never adjust prescribed medication based on app content.
Email us at the support address below with the subject "Account Deletion" from the email registered to your account. We will verify your identity and permanently remove your personal data in accordance with applicable privacy law.
This support page is publicly available so any customer can reach us without logging in.